The Forrester Wave™: Collaborative Work Management Tools, Q2 2025 report named Asana as a LeaderRead the Report
From triaging incoming work to standardizing requests and reviews, Asana’s spring 2025 release helps teams move faster with prebuilt AI workflows. With new AI-powered templates and automations, it’s easier than ever to set up, customize, and scale best practices, no matter your team size or complexity.
Get started quickly by choosing prebuilt AI workflows from the Smart workflow gallery. These templates are tailored to common workflows like request tracking, creative requests, ticketing, and work intake, so your team can go from intake to resolution without the manual work.
Request tracking: Internal service teams and PMOs can use request tracking workflows to manage high volumes of inbound asks. Built-in forms capture key details, AI rules route tasks to the right owner, and SLA timers help teams stay accountable to response and resolution targets.
Creative requests: Design and marketing teams can accelerate requests with smart workflows that standardize intake, set priority levels, and use AI to summarize feedback or route revisions. This helps keep creative projects on track without bottlenecks.
Ticketing: IT and support teams can handle incoming tickets more efficiently with workflows that triage issues based on urgency, assign tasks based on availability, and surface SLA breaches in real time. Requesters can stay in the loop—even without an Asana account.
Work intake: Whether you're fielding new project ideas or vendor requests, work intake workflows simplify the process. Standardized forms, triage rules, and automated status updates reduce the manual effort required to vet, assign, and manage new work.
Stay on top of SLAs with real-time insights into response and resolution times, helping teams identify bottlenecks and improve performance.
AI Studio now includes powerful new capabilities that make your automations more contextual, responsive, and effective. Whether you’re handling support tickets, reviewing campaign briefs, or coordinating cross-functional work, AI Studio helps teams move from manual work to intelligent automation.
Automate common steps with prebuilt AI rules: Teams can save time by deploying ready-made AI rules that rename tasks, summarize requests, and triage incoming work. For example, a product marketing team can use an AI rule to summarize feature requests from different channels into a single, digestible task description.
Enhance workflows with AI that reads your files: AI Studio can now analyze documents from Google Drive, OneDrive, and SharePoint. This means campaign briefs, design specs, or legal documents can be used to inform task creation or enhance summaries, saving time and reducing context switching.
Bring in the latest context with AI-powered web search: Teams can now include public web links in their workflows. AI will read linked pages and summarize or extract key data in real time. This is ideal for market research, reviewing client sites before outreach, or tracking industry trends.
Track and troubleshoot automation with a clear view of what rules ran, what they did, and when: With the rule activity log, admins and project owners can review what rules ran, what actions they triggered, and whether they succeeded. This helps teams troubleshoot automations, ensure compliance, and improve efficiency over time.
Asana’s newest pricing plans are designed to help every team unlock more value, with Asana AI included at every tier. Whether you’re a small team looking to get started or an enterprise organization needing advanced controls and customizations, there’s a plan that fits your needs. As your team grows, flexible plan options make it easy to scale AI usage and access advanced capabilities.
With Asana AI now included in every paid plan, teams can start building workflows right away, no extra setup needed. And starting in June, AI Studio Basic will roll out to all paid tiers, giving teams access to even more advanced automation tools.
Teams of all types, from HR and finance to legal and operations, can start exploring AI workflows tailored to their unique goals and scale them confidently. Unlock Asana’s latest AI innovations with our newest plans, tailored to your team’s needs.
Discover how Asana’s spring 2025 release can help your organization move faster, standardize workflows, and scale with confidence.
Join our upcoming live webinars in June for live demos and expert Q&A: Register now.